FAQS

Here are answers to some common questions. 

  • What time do the cruises start?

    Typically, the morning tours start at 9am or 10am; afternoon tours start at 2pm or 3pm. Your approximate tour time will be provided in your confirmation document (usually sent within 24 hours of your registration). 


    All depart times are subject to weather and will be confirmed via text or call the day before your tour date.

  • What type of payment methods do you accept?

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  • How do I pay for my cruise?

    A 50% deposit to hold your spot can be paid via PayPal payment prompted after registering the time and date of your tour. You do not need a pre existing PayPal account and all major credit cards are accepted. You will receive an autogenerated email from PayPal after making this payment.


    Your second payment can be paid with any major credit card or cash in our Beach Shop or via email/phone. We are not able to “recharge” your first card used for the 50% deposit as we do not keep your credit card information on file.

  • What if there is bad weather the day of our cruise?

    Your safety is our top priority when planning a tour with us. If we need to reschedule your tour due to weather, we will try our best to reschedule while you are in the area, backup date noted accordingly.


    If we are unable to get you on the water due to adverse weather, we will provide a FULL refund of your deposit.


    We recommend booking your tour towards the beginning of your vacation in case it needs to be pushed forward due to bad weather.

  • What if we need to cancel our cruise?

    You can cancel your tour up to four weeks or more before the tour date and receive a full refund of your deposit, minus a $20 per person processing fee.


    Cancelling within two to four weeks prior to your tour, you will receive a 50% refund of your deposit, minus $20 per person processing fee.


    No refunds are given less than two weeks’ notice of the tour date unless emergency circumstances apply. 

  • What should we bring?

    Bring everything you would think you need for a trip on a boat; sunscreen, bug spray, hats and towels, etc. We will provide a packing list once you register for the tour.


    Please feel free to bring your own snacks and beverages;  No glass bottles are allowed on our boats. 


    If you forget, you can always double check your confirmation document about what we recommend to wear/bring on your tour. 

  • Can kids come?

    Of course, kids are welcome on our tours! Any children 12 and under must wear lifejackets at all times on the boat.


    Please note that the price is the same for each person on the boat, regardless of their size or age.

  • Is there a bathroom on the boat?

    YES! We hav a clean bathroom on our boat.

  • Is gratuity included in the tour cost?

    No, a tip for your captain is not included. We suggest tipping your captain as you would tip your server in a restaurant; around 10-20% gratuity is greatly appreciated by your captain based on your experience and their role in your tour.


    If you found your trip to be “un-tip worthy” please let us know how we can improve!

  • Can you accommodate a larger group than 6?

    We can accommodate to groups larger than 6 people, however, per Coast Guard regulation, our captained charters only carry up to 6 clients per boat. 

Talk to us today!